RxTran is Now Integrated with McKesson Pharmaserv for Label Content Translation


MEDFORD, MA (October 25, 2016) — RxTran has partnered with McKesson’s Pharmaserv pharmacy management software in an effort to help pharmacies communicate prescription and drug safety information to customers with Limited English Proficiency (LEP). The Federal government and many states (New York, California, etc.) have implemented language requirements for pharmacy services. RxTran’s services satisfy all current and anticipated future requirements for US pharmacies.

If customers are unable to understand labeling instructions, they’re less likely to follow medical orders. Patient non-adherence to prescription directives is responsible for 22% of all hospitalizations annually in the United States. RxTran increases medical adherence by helping patients understand prescription instructions with precise written translation of directions for use (SIGs) and auxiliary warning labels in 17 languages. This important integration grants Pharmaserv access to RxTran’s massive online, continuously growing database of foreign language drug instructions to print directly onto prescription labels.

“At RxTran, we have developed unique partnerships with many pharmacy providers to support their efforts to successfully and seamlessly communicate globally,” says Sharon Blank, CEO of RxTran and Language Scientific. “We are able to leverage our native speaking medical professional linguists with years of experience to provide the highest quality translation for our pharmacy partners. We will continue to serve McKesson and our pharmacy partners and their customers in whatever ways we can.”

RxTran’s shared-cost solution helps pharmacies compete effectively, even as a small or independent chain. It also helps pharmacies reach growing, untapped markets, generating customer loyalty and adding prescription and store merchandising revenue. Pharmacies can then focus on the development of long-term patient relationships where processing safeguards and compliance’s ensure accuracy and consistency.

RxTran’s value-added services include pharmacy website translation and in-store multilingual marketing collateral, as well as on-demand phone interpreting, available 24/7, 365 days a year, in over 150 languages. Simply dial a toll-free number, tell us your account number and language pair, and access our expertly trained interpreters within seconds. All LS interpreters sign a strict code of conduct and confidentiality agreement to safeguard privacy. Pay only for what you use—RxTran’s on-demand phone interpreting service has:

  • No Setup Fees
  • No Monthly Fees
  • No Minimum Usage
  • No Special Equipment Needed

For more information or to learn about our pricing, contact us today at 888-9RXTRAN (888-979-8726), or email info@RxTran.com to learn how you can benefit from RxTran.

About RxTran

RxTran provides pharmacies with language services, offering an online library of pre-translated written prescription drug information in 17 languages and phone interpreting of spoken instructions into more than 150 languages. For more information, visit: www.RxTran.com or email: info@RxTran.com

Media contact:

Nick Gaj
617.621.0940 x142

Available 24/7 365 days a year in over 150 languages:

  • No Monthly Fees
  • No Minimum Usage
  • No Special Equipment needed

Massive online, growing database of foreign language drug instructions to print directly onto prescription labels:

  • Directions for Use (SIGs)
  • Auxiliary Warning Labels
  • Patient Education Sheets

  • Access our library of multilingual Frequently Asked Questions (FAQs) and drug information, including descriptions on the proper use of medical devices dispensed by your pharmacy; all delivered to your customers when they pick up their prescription.
  • Providing your customers with comprehensive written information in their primary language will limit the need for the more expensive over-the-phone interpreting services.

RxTran's parent company Language Scientific offers many more traditional language services.

  • Pharmacy Translation Services
  • Website Localization
  • Over 150 Languages
  • ISO 9001:2008 and ISO 17100:2015 Certified