This policy describes the types of information RxTran Inc. (“we” or “our”) may collect from its users when they visit https://www.rxtran.com (“website”). It also includes our practices for the collection, use, maintenance, protection or disclosure of user data. Our Policy does not reflect information collected by RxTran or by other means including, but not limited to offline or other third party websites. Questions regarding this policy can be sent to info@rxtran.com. RxTran reserves the right to modify this policy at any time.

GDPR Compliance Policy

The General Data Protection Regulation (GDPR) is an EU regulation that sets more stringent rules to improve data protection and privacy for all individuals residing within the European Union. GDPR went into effect on 25 May 2018. RxTran Inc. is responsible for the processing of personal data of our customers and their customers. As part of our privacy compliance policy, RxTran fully complies with the GDPR. As a Processor, we adhere to the GDPR regulations concerning the transfer of personal identifiable information of citizens in the European Union.

Use of Cookies

RxTran’s website uses cookies, tracking pixels and related technology to enhance user experience of the site. Cookies are stored on your device and may be deleted by you at any time. As a user of our website, you can set your browser to refuse browser cookies, or to provide notice when cookies are being sent. Please note that if you disable or refuse cookies some aspects of our website may not function.

How RxTran Obtains Personal Data

Personal data obtained by RxTran stems from request for quotes from our customers or prospective vendors looking to work with us. RxTran processes data such as personal identifying data, address and location, files sent to us for quotation and projects, resumes and CV’s of our accredited vendors, financial documentation for accounting purposes and email addresses.

User Rights in Regard to Personal Data

At any time, you have the right to exercise your rights under applicable law and regulations. You may request access to your personal data being stored by RxTran. This includes the right to obtain confirmation from RxTran whether your personal data is being processed, where it is being processed and how it is being processed. At any time you may request that RxTran erase any personal data collected in due time. As a user you also hold the right to withdraw consent at any time. Requests related to user rights must be made by sending an email to info@rxtran.com.

Transfer of Data Across Borders

Data collected from users may at any time be transferred and stored at a destination outside of the European Economic Area. It may also be processed by RxTran staff operating outside of the European Economic Area by data processors acting on behalf of RxTran. RxTran’s staff refers to those necessary to fulfill your requests or order. For more information on RxTran’s data transfer policies please contact us at info@rxtran.com.

Data Security

RxTran has security procedures in place to ensure that all records are secured. These records are accessible only by those required to access your data. Our servers our only accessed by a small number of RxTran’s staff.  Our information security is only accessible internally and audited to ensure it is in compliance with RxTran’s procedures and meets industry standards.

Retention of Data

When data is no longer deemed necessary in relation to the purpose that it was collected, RxTran will delete user data. Upon withdrawal of consent RxTran will also delete your user data. RxTran also complies with all legal obligations to data deletion. RxTran does not resell or provider third parties with any collected customer or vendor data.

Maintaining Privacy and Confidentiality

When translating a file into multiple different languages, several file exchanges are necessary. RxTran conducts these transfers over their secure translation management system in order to make sure confidential information is secure.  RxTran is committed to complying with all data protection laws.

Third Party Websites

Our website may contain links to websites outside of www.rxtran.com. This policy does not apply to other website. You are encouraged to read the privacy statements of any website linked to ours. Language Scientific is not responsible for what third parties do with their websites, or their handling of personal data.

Privacy Policy Revisions

RxTran reserves the right to modify this policy at any time. Changes to this policy will be published on this page. The date of last revision of RxTran’s privacy policy is posted at the top of this page. As a user, you are responsible for reviewing updates to this policy. Continued use of this website will be deemed as acknowledgement of this policy.

Controller and Contact Information

RxTran, Inc. , 101 Station Landing Suite 500, Medford, MA 02155

Should you have any questions or concerns regarding this policy, you may contact us at info@rxtran.com.