Pharmacy Industry Segments We Serve
Pharmacies Require Fast, Inexpensive Translation of Drug Data
Pharmacies ranging from multinational chains to independent retailers are searching for ways to serve immigrant populations better. They are pressured from two different directions, trying to meet legislative requirements and to satisfy the needs of a growing multilingual patient segment. States, such as New York and California, require pharmacies to provide services to their customers in languages other than English. Pharmacies are faced with expensive government mandates to translate SIGs, warning labels, and Patient Education Sheets into half-a-dozen or more languages, such as Spanish, Chinese, Italian, Russian, Arabic, etc.
While the US population becomes more multilingual, pharmacies realize that they are missing a chance to expand their customer base by not serving the needs of limited English proficiency (LEP) patients. Reports state that up to 20% of people living in a pharmacy service area may not be comfortable communicating in English about drugs prescribed to them and their family. By offering better services to the limited English proficiency patients, pharmacies may increase their revenue, expand their customer base and improve customer retention rates.
Fast, Accurate, Inexpensive Solution to Pharmacy Translation Needs
RxTran is the leading provider of medical and pharmacy translation software and services in the United States. We have developed a state-of-the-art suite of solutions for pharmacies and their suppliers to address the challenge of serving multilingual patients.
Solutions For Pharmacies
Pharmacies require immediate and accurate translation of SIGs, drug warning labels, package inserts, and Patient Education leaflets. Translations can be delivered on-demand directly to your stores via the web, or they can be integrated via simple APIs to your Pharmacy Management software. Our translations are available to pharmacy chains through a subscription model on a pay-only-for-what-you-use basis.
Solutions for Pharmacy Software Providers
RxTran works with Pharmacy Management System suppliers who already provide integrated software to pharmacies. For these service providers, we offer an opportunity to better serve their pharmacy customers while earning additional revenue streams for language services.
Solutions for Drug Database Publishers
Pharmacies rely on publishers of Drug Information databases to provide them with accurate data, not just for medications, but also for content for patient education leaflets. RxTran’s multilingual solution enables publishers to sell the same content they currently offer in English to pharmacies in many other languages including Bengali, Chinese, Spanish, Vietnamese and many others. The cost to the publishers can be little or nothing, depending on the specific type of collaboration arrangement they choose to have with RxTran.
RxTran — The One Stop Solution to Pharmacy Language Needs
When it comes to multilingual solutions for pharmacies, RxTran delivers the language you need—when you need it.
How to Learn More about RxTran Pharmacy Language Solutions
To get more information about our pharmacy language services, call 617-621-0945 or email at info@RxTran.com to find out how RxTran can provide you a more comprehensive set of services for your pharmacy clients.
Available 24/7 365 days a year in over 150 languages:
- No Monthly Fees
- No Minimum Usage
- No Special Equipment needed
Massive online, growing database of foreign language drug instructions to print directly onto prescription labels:
- Directions for Use (SIGs)
- Auxiliary Warning Labels
- Patient Education Sheets
- Access our library of multilingual Frequently Asked Questions (FAQs) and drug information, including descriptions on the proper use of medical devices dispensed by your pharmacy; all delivered to your customers when they pick up their prescription.
- Providing your customers with comprehensive written information in their primary language will limit the need for the more expensive over-the-phone interpreting services.